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FAQs

Welcome to ledgeprimp.shop! We are a US-based home furnishing e-commerce platform specializing in comfortable recliners and leisure furniture. Below are answers to some frequently asked questions to help you have a smoother shopping experience.

  1. Do you only sell in the US?

Yes, ledgeprimp.shop only sells and ships to customers within the US and does not currently support international orders.

  1. How long does it take to process my order?

We promise to process and ship all orders on the same day, ensuring an efficient response to your purchasing needs.

  1. How long does delivery take?

Standard delivery time is 2 business days. Actual delivery time may vary slightly depending on the region and logistics. We partner with local logistics companies such as UPS, FedEx, and USPS for delivery.

  1. Do you have clearance sales?

Due to ongoing operational pressures and long-term outstanding payments, we are currently conducting a clearance sale at a loss. Some recliner products are being sold at prices significantly below market value. Inventory is limited, so please sell while supplies last.

  1. What is my return policy?

You can apply for a return within 30 days of receiving the goods. The goods must be in their original packaging and in good condition. Eligible returns will be processed.

  1. How long does it take for the refund to arrive?

After confirming the return is correct, we will process the refund within 3 business days and return it to your original payment account.

  1. How to contact customer service?

For any questions, please contact us through the following methods:
Email: Leann.Coyle@ledgeprimp.shop
Phone: 8455274005

  1. Why are prices sometimes lower?

Due to our current clearance sale, some inventory items are being sold below cost to accelerate inventory turnover and optimize our operational structure, resulting in more favorable prices.

Thank you for choosing ledgeprimp.shop. We will continue to maintain efficient order processing (same-day shipping), fast logistics (2-day delivery), a comprehensive return policy (within 30 days), and fast refunds (3-day arrival) during this clearance sale to provide you with a worry-free shopping experience.